bd91 Privacy Policy — How We Handle Your Personal Data

1. Introduction

bd91 (referred to in this policy as "we", "us" or "the Platform") is committed to protecting the privacy of everyone who uses our website and services. This Privacy Policy explains how we collect, store, use and share personal data in connection with your use of bd91, and how you can exercise your rights over that data.

By registering for an account on bd91 or by otherwise using our Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein. If you do not agree to this policy, please do not use the bd91 platform.

2. Our Privacy Commitments at a Glance

Before the detailed sections, here is a summary of the five core principles that guide how bd91 handles your personal data.

3. Information We Collect

bd91 collects only the personal data that is necessary to provide our Service, comply with applicable law and protect the integrity of the platform. We do not collect data speculatively or for purposes beyond those set out in this policy.

Data We Collect Directly From You

Data Collected Automatically

When you access bd91, our servers automatically record certain technical information including your IP address, device type (Android or iOS), browser type and version, operating system, pages visited, time spent on pages and referring URL. This data is collected in aggregate and is used to maintain platform stability, detect fraud and improve the user experience. It is not used to personally identify you beyond what is necessary for security purposes.

4. How We Use Your Information

bd91 uses the personal data it collects only for the following purposes. We do not use your data in ways that are incompatible with the reasons for which it was collected.

• To create and manage your bd91 account, including verifying your identity during registration and KYC checks.
• To process deposits, withdrawals and other financial transactions via bKash, Nagad, Rocket and other supported payment methods.
• To provide customer support and resolve disputes, complaints or technical issues raised by you.
• To comply with our legal and regulatory obligations, including anti-money-laundering (AML) requirements and responsible gaming obligations.
• To detect, prevent and investigate fraud, money laundering, collusion and other prohibited activity on the platform.
• To improve and personalise your experience on bd91, including tailoring game recommendations and promotional communications where you have opted in to receive them.

5. Legal Basis for Processing Your Data

bd91 processes your personal data on one or more of the following legal bases, depending on the nature of the processing activity:

• Contractual necessity — processing required to perform the contract between you and bd91 (for example, processing deposits and withdrawals, maintaining your account).
• Legal obligation — processing required to comply with applicable laws and regulations, including AML, KYC and responsible gaming requirements.
• Legitimate interests — processing for fraud prevention, platform security and business analytics, where these interests are not overridden by your fundamental rights.
• Consent — processing for optional marketing communications and personalised promotions, only where you have explicitly opted in. You may withdraw consent at any time by contacting support.

6. Sharing Your Information

bd91 does not sell your personal data. We share information only in the limited circumstances listed below, and only with parties who are contractually bound to protect it to at least the same standard as bd91.

• Payment processors and financial service providers — to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Dutch-Bangla Bank and other supported methods. Only the minimum data required to process each transaction is shared.
• Game providers — to deliver the games on our platform (for example Evolution Gaming, Pragmatic Play, Spribe, Ezugi). These providers receive session tokens and anonymised identifiers, not your full personal profile.
• Fraud detection and compliance service providers — specialist third parties who assist bd91 in AML screening, identity verification and fraud prevention. These providers operate under strict confidentiality agreements.
• Law enforcement and regulatory authorities — where we are legally required to disclose information in response to a lawful request, court order or applicable regulatory requirement. bd91 will not disclose more than is legally required.

7. Payment Data and Financial Information

When you make a deposit or request a withdrawal on bd91, you interact with a payment method — bKash, Nagad, Rocket or a Bangladesh bank — that is independent of bd91. The payment provider processes your financial credentials directly. bd91 receives only a transaction reference, the amount and a confirmation status. bd91 never receives, stores or has access to your mobile wallet PIN, bank card number, bank account password or full banking credentials of any kind.

Transaction records — including the amount, date, payment method reference and outcome — are retained for the period required under applicable financial regulations. This data is used solely for account reconciliation, dispute resolution and regulatory compliance and is not used for any other purpose.

8. Cookies and Tracking Technologies

bd91 uses cookies and similar technologies to operate the platform and improve user experience. A cookie is a small text file placed on your device when you visit a website. bd91's cookies do not contain any personally identifiable information on their own.

Types of Cookies Used

• Essential cookies — required for the platform to function. These include session authentication tokens, security cookies and load-balancing cookies. Without these, the site cannot operate. They cannot be disabled.
• Analytics cookies — used to understand how players use bd91, which pages are most visited, session duration and navigation patterns. Data is collected in anonymised aggregate form and is used solely to improve the platform.
• Preference cookies — store your language preference and display settings to improve your visit. These are optional and do not contain personal data beyond a session identifier.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the bd91 platform. Continued use of bd91 after being notified of our cookie usage constitutes your acceptance of cookies as described in this policy.

9. Data Retention

bd91 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account registration data is retained for the duration of your account and for a minimum of five years following account closure; transaction records are retained for a minimum of five years from the date of each transaction in accordance with applicable financial regulations; support and communication records are retained for three years from the date of the last communication.

When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. You may request early deletion of your data at any time, subject to our legal retention obligations (see Section 12 — Your Rights).

10. Your Privacy Rights

As a user of bd91, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will acknowledge your request within 5 business days and respond fully within 30 days.

• Right of access — you have the right to request a copy of the personal data bd91 holds about you, including information about how it is being used.
• Right to rectification — you have the right to request correction of inaccurate or incomplete personal data held about you. You may also update many details directly within your account settings.
• Right to erasure — you have the right to request that bd91 delete your personal data. We will comply unless we are legally required to retain it (for example, for AML or tax compliance purposes).
• Right to object — you have the right to object to bd91 processing your personal data where we rely on legitimate interests as our legal basis, and where your particular situation justifies an objection.
• Right to withdraw consent — where bd91 processes your data based on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

bd91 will never discriminate against you for exercising your privacy rights. Exercising a right such as requesting data deletion will not result in your account being penalised, your bonuses being voided (beyond what is necessary for the deletion) or your service being degraded.

11. Data Security

bd91 employs industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, loss or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for data at rest, strict internal access controls so that only authorised personnel can access personal data, regular security audits and penetration testing, and real-time fraud monitoring systems.

While bd91 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, bd91 will notify affected users as soon as reasonably practicable and will take all steps required to contain and remediate the breach.

12. Children's Privacy and the 21+ Rule

bd91 is strictly an adult platform. Players must be 21 years of age or older to register and use the Service. We do not knowingly collect any personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account. If you believe that a minor has registered on bd91, please notify us immediately at [email protected].

13. Changes to This Privacy Policy

bd91 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or operational requirements. When changes are made, we will update the "Last updated" date shown at the top of this page. Continued use of the bd91 Service following any update to this policy constitutes your acceptance of the revised policy.

Where a change to this policy is material, bd91 may — but is not obligated to — notify registered users by email or via an in-platform notification. We recommend that you review this policy periodically to stay informed of any updates.

14. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to make a complaint about how bd91 has handled your personal data, please contact our support team. We take all privacy enquiries seriously and aim to respond within 5 business days.